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About us & Why Buy From Flame Crafters

Get to Know Us

Hi there!

We're Dan & Kirsty, the husband-and-wife team behind Flame Crafters. Thanks for stopping by!

At Flame Crafters, we believe a fire isn’t just about warmth—it’s about the moments it creates. The late-night chats, the quiet evenings with a book, the centrepiece of a gathering where stories are shared and memories made.

Our Story

Our love for fireplaces started years ago, watching how a simple flame could bring people together. I remember growing up in a home where the fireplace was more than just a heat source—it was where we gathered, where big decisions were made, where the best family moments happened. That feeling of warmth, comfort, and connection is what inspired us to start Flame Crafters.

We’re a small, family-run team, and that’s something we’re incredibly proud of. Unlike big retailers, when you reach out to us, you’re speaking directly to us—the people who built this business with passion and care. If there’s ever an issue, you can talk to the owner directly, and we’ll do everything we can to help—not just because it’s our job, but because we love what we do.

When we help a customer find their perfect fireplace, we picture someone preparing their home to host friends and family, creating a warm and inviting space. We think about those who love to research and ensure they are making the right choice before committing. We imagine those who take pride in making their home stand out with impressive focal points, and those who value high-quality design that reflects their personal style and success.

Every fireplace we sell has a story waiting to unfold—yours.

Why Flame Crafters?

We’re not just about selling fireplaces—we’re about helping you create the perfect home experience. Here’s what makes us different:

🔥 Curated for Quality – If we wouldn’t have it in our own homes, we won’t sell it. Simple as that.

🌱 Sustainability in Mind – We offer eco-conscious options like bio-ethanol fireplaces and energy-efficient electric fires, so you can enjoy warmth without compromise.

🛠 Expert Guidance – We don’t just sell products—we’re here to help. Whether you need advice on installation or just want a second opinion, we’re your soundboard.

💻 A Seamless Online Experience – No expensive showrooms. No pushy salespeople. Just high-quality fireplaces at great prices, delivered to your door.

👨‍👩‍👧‍👦 A Family Business That Cares – When you contact us, you're speaking to someone who truly wants to help. We go the extra mile because your experience matters to us.

The Real Boss at Flame Crafters

Now, let’s be honest—there’s one team member who really runs the show. Meet Dylan, our Chief Executive of Cosiness.

Dylan - Flame Crafters CEC

Dylan takes his role very seriously, ensuring that every fireplace we offer meets the highest standards of warmth, comfort, and snuggle-worthiness. He supervises our work by napping next to us and keeps morale high with the occasional belly rub request. If you ever wonder why our service feels a little extra personal, it’s probably because Dylan made sure we’re always at our best.

When you shop with Flame Crafters, you’re not just supporting a small business—you’re supporting Dylan’s insatiable passion for treats. And for that, we’re all very grateful! 🐾

More Than a Purchase—A Partnership

When you shop with Flame Crafters, you’re not just buying a fireplace—you’re investing in the heart of your home. And we’re here to make sure it’s an experience you love from start to finish.

If you ever have questions, need guidance, or just want to chat about fireplace ideas, we’re always here to help. Drop us a message, and let’s make your home warmer, cosier, and more beautiful—together.

🔥 Flame Crafters—because your home deserves the perfect fire.