We are Human! As Husband and wife team, we were looking for the perfect fireplace during times times of covid, and soon came to realise that very few online retailers could help and provide that personal touch when selecting what is a huge feature in any living space.
We then created Flame Crafters to provide a personal yet pragmatic approach to assisting customers with their needs. We love hearing from potential customers to understand their needs, and it provides us an opportunity to promote real questions on our store to real customers
We hold every individual customer in high regard and collaborate closely with them to ensure their perfect feature fireplace is delivered promptly and correct. It's not solely about the allure of the flame; it's about the comprehensive experience we provide at Flame Crafters.
Just a few reasons why we may be the perfect choice for your next fireplace:
- Free Delivery to UK Mainland (Other areas available, please read our delivery page).
- Easy Returns
- Price Match Guarentee
- We aim to provide the best customer service. Have an issue? Get in touch!
